Fixhackedsite

Pricing

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The ultimate website maintenance service

MONTHLY PLANS FROM £29

Fixed.net experts can fully maintain and manage your website. Our maintenance plans include unlimited tasks, bespoke managed web hosting, website and plugin updates, full security, and 24/7 developer support.

We can work with most software, but we are WordPress specialists.

Unlimited website support

Request unlimited website fixes and revisions from our developers. We work 24/7 and solve most issues within two hours.

Managed updates

We keep your website, themes and plugins up to date. If you run software such as WordPress, we stage updates first before putting them live. We monitor for vulnerabilities and patch immediately.

Bespoke web hosting

Premium managed hosting on top of Google Cloud Platform or AWS is included, as are emails, an SSL certificate, and twice-daily offsite backups.

Hardened security

Multiple lines of defence for security. Manual updates and patching, twice daily scans against our custom malware database, and some of the best sysadmins in the industry.

24/7 engineer monitoring

Fixed.net experts are constantly monitoring your site: automatically alerted when issues occur, and ensuring optimal performance and security.

No minimum contract

All our plans are instant setup, and rolling monthly with no cancellation notices required. We are so confident in our services, that we will even refund you if you aren’t happy.

"No other company with the all-around expertise comes anywhere close in terms of price or quality".
Jenny, via Trustpilot
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We take care of everything

Fixed.net is a technical website maintenance company. Our aim is to make sure that every individual website subscribed to our plans runs well, is up to date, and is secure at all times.

Our offering is unique. We manage the hosting environment and your application. Unlike most maintenance providers, this is our only focus – our plans are not loss-leaders for web design or development projects.

“We don’t have any distractions. If you come to us with something as minor as a contact-form error, fixing it will literally be our most important job.” – Jack, engineer.

Think of us as your in-house tech team. We are constantly monitoring your site and keeping it up to date. Crucially, because we do it at scale, our plans are incredibly good value – starting at £29 per month.

Monthly maintenance plans

We offer four maintenance plans. All include 24/7 updates, security, web hosting, backups, and expert support. The Unlimited Plan and above also include unlimited one-time tasks. We do not tie you into a contract, and you can move between plans with ease. Prices include VAT and all applicable taxes.

Single Malware Removal Service

Any website, any task – a single fix from our team of experts. We can start working on your website immediately.

$77 /month
Malware Removal Subscription Service

monthly subscription malware removal service.

$27 /month
Daily malware Scanning service

Our daily website scanning subscription is a great solution for all website owners. It was developed by our engineers who have many years of website security experience. To scan you website every day for common hacks.

$3 /month

Here’s what you get from the Packages:

WordPress Transfer

Do you have a WordPress website And you looking for a quickly solution to Transfer / Migrate / Change WordPress Website / Domain to New Host / Make Clone to New Domain Transfer Domain Registrar?

$69 /month

Here’s what you get from the Packages:

We Can With all type of hosting and panels like:
Hosting panels > Cpanel, Webmin, Plesk, Custom & ssh etc….
Hosings > Ipage, godaddy, bluehost, justhost, dreamhost, vps, contabo, namecheap, hostgator, wix, wordpress, hostinger, 1and1, name, kinsta, siteground etc

WordPress Fix

Our famous maintenance & hosting service.

$29 /month

Do you have a WordPress site and suddenly got an issue that makes you worried? And you looking for a quick solution to fix an issue from your Site?

Here’s what you get from the Packages:

Speed-Up WordPress

Request unlimited website revisions and tasks.

$49 /month

Is your website takes more than 3-Secs to load? Are you facing the issue of loading Website extremely slow? Do you know a slow loading web page means frustrated users and abandoned visitors? If you want more visitor and conversion then your site loads within 1 to 3 Sec because Google priorities loading quickly website. I will increase your website overall performance, loading time and a page score to A+ Grade.

Here’s what you get from the Packages:

Free Backup took before any changes are made.

Unlimited Work, with no catches

Rather than having complex pricing models and hourly rates, our maintenance plans offer unlimited help from our experts.

Our Care Plan (£29/mo) includes unlimited website fixes and hosting support. *This is intended for sites that are largely static but where you need them to run on a perfect optimised hosting environment and be kept secure and up to date by us.

Our Unlimited, Business & Enterprise Plans let you request as many custom revisions and tasks as you like.

We can handle pretty much everything except web design and custom feature development. See how we categorise tasks.

Bespoke managed hosting

Fixed.net offers fast, reliable and fully managed web hosting, inclusive of all our site maintenance plans. Built atop Google Cloud Platform, our hosting comes with the cPanel control panel, which lets you self-manage your hosting and also offers unlimited email accounts.

We run and manage all hosting in-house; our experienced hosting team have been running web hosting environments for almost two decades.

We can also deploy your site to Amazon Web Services, and provide dedicated environments on our Business and Enterprise plans.

See technical specification

Add your whole team

We understand that you may want multiple team members to contact us: large organisations may have marketing and design staff – or charities might have rotating committees.

With fixed.net, you can add infinite delegates to each website. This means that each team member can raise tasks from their own account and talk to our engineers. You can even choose if those tasks should be private or shared with other delegates.

Our support system is entirely custom-built: we spent six months building an interface that could help us maintain sites at scale, securely.

WordPress experts

Most of our clients run WordPress. This is not surprising, as WordPress sites account for a third of the whole internet. As such we have a number of key WordPress features:

How Can We Help You? Let's Talk - Start A Live Chat Or Call Us On (0300 302 0006).

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Getting started with fixed.net

After signing up through our online order form, you’ll start communication thread with one of our engineers. If you have an urgent issue with the site you need fixing first, we’ll get right to it. Otherwise, we’ll get you onboard to our system.

Initial Audit

We’ll gather the data and logins we need from you, and begin an audit of the site. See our audit process

Secure Password Storage

If we need login details to work on your site, you can add them to our secure secrets area.

Optimisation

Are there gains to be made with the speed of your site, or calls slowing things down? We’ll check through this.

Initial Updates

If you are running software that is out of date, we will bring it all up to date. We do this in a staging environment to ensure it does not break anything.

Site Audit

We do a full audit of very site that moves to us, noting how it works so that we can fix things should they go wrong.

Free Migration

If you want to take advantage of our free hosting, we will schedule in a migration with you at a time of your choosing, to a hosting environment that suits your site.

Backup Setup

We take twice-daily backups of every site we maintain. That means we can roll back sites as needed. On our Care plan we store these for 30 days. On our Unlimited plan, we store backups forever.

Satisfaction Guaranteed!

We offer a 30 day money-back guarantee. If you aren’t happy for any reason, then we’ll refund you straight back to your payment method!

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Frequently asked questions

Yes, there is no limit to the number of tasks that can be requested. If there are multiple tasks for one website we may triage them so that work does not overlap.

Customer satisfaction is important to us. Under our money back guarantee, we’ll refund you if you aren’t happy with our service.

There is no minimum subscription period. Payments are made for the period of subscription and can be cancelled at any time leading up to the renewal date. We do not refund for early cancellation.

Yes. Please see our service commitment for an outline of what we can and cannot do.

As long as you keep your subscription with us, we’ll never delete your backups. The backups we take are incremental, which means we only need to store the changes you make, so it’s really efficient. We keep 2 daily.

Yes, power users can get discounts, increasing with the number of sites they add.

We spent almost a year building a platform and team that let us securely and efficiently manage website tasks and support. We learnt from many decades’ experience running support operations for global tech companies.

Fixed.net is a website support service and can be used for backing up websites. Our backup system cannot be used for backing up file storage and/or videos. We also automatically block backups of common log and cache.

In general, one task is something that can take us up to two hours. But please ask us for any clarifications – we’re always available.